Delivery Process

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Torlys Floating Flooring

Use the information below as a guideline to the delivery process and contact us if you have any questions.
Torlys floating flooring products are conveniently packaged and delivered with a liftgate for easy unloading.

We Deliver Anywhere

The floor you order from smartfloorstore.com are available for delivery anywhere in the contiguous United States and will ship direct to residential or commercial locations. For deliveries outside the contiguous United States and international destinations please contact us so we can assist you with delivery arrangements.

Scheduling Your Delivery

Orders are paid in full at time of order placement and will usually ship within 7-14 days.  We will contact you once your order has shipped, and you will also hear from the shipping company, at least 24 hours in advance, to set up a delivery appointment.

Delivery Services

Torlys wide plank floating flooring orders are delivered via a common carrier. Please ensure that a truck, up to 65’ long, can reach your job site.

What You Will Need

Torlys wide plank floating flooring is conveniently packaged in boxes which are palletized and shrink wrapped to protect flooring and minimize damage while in transit. For added convenience, a liftgate is provided at no additional charge, to facilitate the delivery process, and minimize the need to hand upload the product.
You, or someone acting on your behalf, will need to be present to accept delivery.

Help is a Phone Call Away

If you need assistance before, during, or after delivery please contact us to speak with a smartfloorstore.com Client Partner. You can also download installation information.